Product support
Problems with capture, refresh, dashboards, sharing, AI or the extension. Include steps to reproduce and the browser you use.
Email support →Privacy / GDPR
Access, rectification, deletion, restriction, portability, objection or consent requests related to your personal data.
Send a privacy request →Illegal or restricted content
Report a public dashboard or captured material you believe violates applicable law, rights or Kaptr.me content restrictions.
Report content →Billing & licenses
Subscription, Stripe billing, cancellation or AppSumo entitlement questions. Include the account email used for purchase.
Contact billing →Before emailing
A quick answer may already be documented.
Use the documentation for product basics and plan questions; contact us when the answer depends on your account or a specific incident.