Privacy Policy – Kaptr.me

Last Updated: December 3, 2025

Welcome to Kaptr.me. We are committed to protecting your privacy and handling your data in a safe and respectful manner. This Privacy Policy explains how we collect, use, protect, and share information when you use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Responsible Controller Information

Data Controller (Responsable de Traitement)

Information Details
Company Name ActivMedia Diffusion
Legal Address 129 Avenue de Genève, Centre Idem 74, 74000 ANNECY – France
SIRET Number 914 630 785 00014
Contact Email contact@kaptr.me
Data Protection Officer No designated DPO – Please contact contact@kaptr.me for data protection inquiries

2. Information We Collect

Kaptr.me collects information in the following categories:

2.1 Information You Provide Directly

User Account Information:

  • Email address
  • Password (encrypted and securely stored)
  • Username
  • Account preferences and dashboard customization
  • Subscription plan and billing information (processed through Stripe)

Captured Content:

  • Screenshots and snapshots of websites and applications you choose to capture using the Kaptr.me Chrome extension
  • Metadata associated with captured content (timestamp, URL, dashboard assignment, etc.)
  • Important: When you capture content using Kaptr.me, the captured material is stored on our servers. This may include content that belongs to third parties, contains sensitive information, or is subject to copyright or other intellectual property protection. You are solely responsible for ensuring that captured content does not violate any third-party rights or applicable laws.

Communication Data:

  • Messages, support requests, and inquiries sent to contact@kaptr.me
  • Feedback and feature requests

2.2 Automatically Collected Information

Technical Data:

  • IP address and geolocation
  • Browser type and version
  • Operating system
  • Device type and identifiers
  • Internet Service Provider (ISP)
  • Referrer information

Usage Data:

  • Pages visited and features used within Kaptr.me
  • Time spent on the platform
  • Clicks, interactions, and navigation patterns
  • Error logs and crash reports
  • Performance metrics

2.3 Cookies and Tracking Technologies

Kaptr.me uses cookies and similar tracking technologies for the following purposes:

Essential Cookies (Required for service functionality):

  • Authentication and session management
  • Security and fraud prevention
  • Preferences and account settings

Analytics Cookies (Non-essential – requires consent):

  • Google Analytics to understand how you use our Service and improve it
  • Information about your interactions with the platform, pages visited, and features used

Advertising Cookies (Non-essential – requires consent):

  • Google Ads and Meta Pixel for delivering targeted advertising and remarketing
  • These partners use cookies to understand your interests and show relevant ads
  • Information collected includes browsing behavior and interaction data

Your Cookie Choices:
You can control non-essential cookies through your browser settings. However, disabling essential cookies may limit certain Service features. To manage your cookie preferences:

We recommend implementing a cookie consent banner on your website to allow users to explicitly accept or reject non-essential cookies before they are placed.

We process your personal data only when we have a legal basis to do so, as required by the GDPR. Our legal bases are:

Type of Data Legal Basis Purpose
Email, password, account info Contract To provide and maintain the Service
Captured content (screenshots) Contract To store and organize your snapshots as requested
IP address, technical data Contract & Legitimate Interest To operate the platform, prevent fraud, and ensure security
Google Analytics data Consent To analyze usage and improve the Service
Google Ads & Meta Pixel data Consent To deliver targeted advertising and measure ad performance
Payment information Contract & Legal Obligation To process subscriptions and maintain financial records

By using Kaptr.me, you consent to the processing of your data on these bases. You may withdraw consent for non-essential processing at any time by contacting contact@kaptr.me.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create and maintain your account, store captured content, and provide all features of the Kaptr.me Chrome extension
  • Service Improvement: To analyze usage patterns, identify bugs, improve user experience, and develop new features
  • Communications: To send you service-related notifications, updates, and respond to your inquiries
  • Security and Compliance: To detect and prevent fraud, ensure platform security, and comply with legal obligations
  • Marketing and Analytics: To understand our user base, optimize our marketing efforts, and deliver targeted advertising through Google Ads and Meta Pixel
  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal requests

5. Captured Content and User Responsibility

Important Notice About Captured Content:

Kaptr.me allows you to capture snapshots of websites and applications. When you use this feature, you are responsible for:

  • Ensuring that captured content does not violate any third-party intellectual property rights, including copyright, trademark, or patent rights
  • Confirming that you have the right to capture and store the content
  • Ensuring that captured content does not contain confidential or sensitive information belonging to third parties
  • Complying with the terms of service of any websites or applications you capture
  • Ensuring that shared content (if made public) does not expose personally identifiable information or violate any privacy rights

Kaptr.me is not responsible for:

  • Copyright infringement, trademark violations, or other intellectual property issues related to captured content
  • Privacy violations or exposure of sensitive information contained in captured content
  • Breaches of third-party terms of service through the capture of their content
  • Any legal claims, damages, or liabilities arising from the captured or shared content

If Kaptr.me becomes aware that captured content violates third-party rights or applicable laws, we may remove such content and take appropriate action, including suspension or termination of your account.

6. Information Sharing and Transfers

We share your information only in the following circumstances:

6.1 Service Providers and Sub-processors

Kaptr.me uses the following sub-processors to deliver services:

Service Provider Location Purpose Legal Basis
Google Firebase United States Data storage, user authentication, real-time database management Data Processing Agreement (DPA)
Google Analytics United States Website and usage analytics Consent
Google Ads United States Targeted advertising and remarketing Consent
Meta Pixel United States Targeted advertising and conversion tracking Consent
Stripe Multiple (US primary) Payment processing and subscription management Data Processing Agreement (DPA)

All service providers have signed Data Processing Agreements (DPAs) ensuring GDPR compliance.

6.2 International Data Transfers

Your personal information, including captured content, is stored on Google Firebase servers located in the United States. This means your data may be transferred to, stored, or processed in the United States.

Important Information About US Data Transfers (Schrems II and Data Protection):

The European Union has not deemed the United States to provide an adequate level of data protection equivalent to the EU/EEA. When your data is transferred to the US, it may be subject to:

  • Access by US government agencies and law enforcement under US surveillance laws
  • Potential access by third parties not subject to the same data protection standards as the GDPR
  • Risk of data not receiving equivalent protection compared to the EU

Our Safeguards:

  • Google has implemented Standard Contractual Clauses (SCCs) and other safeguards to protect EU data transferred to the US
  • We have conducted a Transfer Impact Assessment (TIA) to ensure appropriate protections are in place
  • We limit data transfers to what is necessary for service provision
  • You have the right to request information about our safeguards or to object to transfers

Your Rights:
You have the right to request information about how your data is protected during international transfers. Contact contact@kaptr.me for more details.

We may disclose your information when required by law, such as:

  • To comply with a valid legal request, subpoena, court order, or regulatory requirement
  • To protect the rights, privacy, safety, or property of Kaptr.me, our users, or the public
  • To detect, prevent, or address fraud, security, or technical issues
  • To enforce our Terms of Service and other agreements

6.4 Business Transfers

If Kaptr.me is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.

6.5 No Sale of Data

Kaptr.me does not sell your personal data to third parties. We share data only as described in this Privacy Policy.

7. Data Security

Kaptr.me implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

Technical Measures:

  • Encryption of data in transit using SSL/TLS protocols (HTTPS)
  • Encryption of data at rest using industry-standard encryption standards
  • Secure authentication mechanisms (encrypted passwords, session tokens)
  • Regular security audits and penetration testing
  • Firewalls and intrusion detection systems
  • Secure data storage on Google Firebase with multi-layer protection

Organizational Measures:

  • Limited access to personal data (need-to-know basis)
  • Data protection training for staff
  • Confidentiality agreements with employees and contractors
  • Incident response procedures for data breaches
  • Regular monitoring and auditing of data processing activities

Limitations:
While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your password and account credentials.

8. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Specific retention periods are:

Type of Data Retention Period Reason
Account Data (email, password, username) Duration of account + 3 years after deletion Service provision and legal compliance
Captured Content (screenshots, snapshots) Duration of account + 30 days after deletion Service provision and recovery options
Payment and Billing Data 10 years from transaction date French legal requirement (accounting records)
Google Analytics Data 14 months Standard Google Analytics retention period
Advertising Cookies (Google Ads, Meta Pixel) 13 months Industry standard for ad performance tracking
Technical Logs 6 months Security, troubleshooting, and performance monitoring
Support Communications 2 years after last interaction Legal and customer service purposes

Data Deletion:
Upon request, Kaptr.me will delete your personal data in accordance with GDPR Article 17 (Right to Erasure), subject to legal retention obligations. Some data may be retained in anonymized or aggregated form for analytics purposes.

9. Your Rights Under GDPR

As a resident of the EU/EEA or a user whose data is processed in the EU, you have the following rights regarding your personal data:

9.1 Right of Access (Article 15)

You may request a copy of all personal data we hold about you in a structured, commonly used, and machine-readable format. We will provide this information within 30 days of your request.

9.2 Right to Rectification (Article 16)

You may request correction of inaccurate, incomplete, or outdated personal data. You can update certain information directly in your account settings.

9.3 Right to Erasure / Right to be Forgotten (Article 17)

You may request deletion of your personal data, except where:

  • The data is necessary to provide the Service
  • We have legal obligations to retain the data
  • Data is needed for legal claims
  • Deletion would compromise our legitimate interests

9.4 Right to Restrict Processing (Article 18)

You may request that we limit how we process your personal data in certain circumstances, such as:

  • When you contest the accuracy of the data
  • When processing is unlawful but you prefer restriction to deletion
  • When we no longer need the data but you need it for legal claims

9.5 Right to Data Portability (Article 20)

You may request your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) so you can transfer it to another service provider.

9.6 Right to Object (Article 21)

You may object to processing of your personal data for:

  • Marketing and advertising purposes
  • Profiling for automated decision-making
  • Processing based on legitimate interests
  • Direct marketing communications

9.7 Right to Withdraw Consent (Article 7)

You may withdraw your consent for data processing at any time. This does not affect the lawfulness of processing before withdrawal.

9.8 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights. In France, contact: CNIL (Commission Nationale de l’Informatique et des Libertés), https://www.cnil.fr

10. How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: contact@kaptr.me

Include in your request:

  • Your full name
  • Email address associated with your account
  • Specific right(s) you are exercising
  • Relevant details (e.g., what data you want to access)
  • Proof of identity if requested

Response Time:
We will respond to your request within 30 days in accordance with GDPR requirements. If your request is complex or we receive multiple requests, we may extend this period by up to 60 additional days, with notice to you.

11. Children and Age Restrictions

Kaptr.me is intended for users aged 15 years and older. If you are under 15 years old, you may use the Service only with the explicit consent and authorization of your parent or legal guardian.

For users aged 15-18:
Users in this age group may use Kaptr.me with their own consent. However, we recommend parental guidance for optimal experience.

For users under 15:
If we become aware that a user is under 15 without proper parental consent, we will terminate their account and delete their personal data.

For questions about age restrictions or parental consent, please contact contact@kaptr.me.

Kaptr.me may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices.

When you capture content from third-party websites using Kaptr.me, you are subject to their terms of service and privacy policies. We recommend reviewing their policies before capturing or sharing their content.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect:

  • Changes to our information practices
  • New or updated legal requirements
  • Technical or operational changes
  • User feedback

Material Changes:
For material changes, we will notify you by:

  • Posting the updated policy on our website
  • Sending you an email notification at your registered email address
  • Requiring your affirmative consent if required by law

The “Last Updated” date at the top of this policy indicates when it was last revised. Your continued use of Kaptr.me after changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Data Protection Impact Assessment (DPIA)

Kaptr.me processes user data to provide our services. The primary risks associated with our data processing include:

  • Storage of user-captured content on cloud servers in the US
  • Potential international data transfers
  • Collection and processing of behavioral data through analytics and advertising partners

We have implemented appropriate safeguards, including data processing agreements, encryption, and access controls, to mitigate these risks.

15. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our data processing practices, please contact:

Email: contact@kaptr.me

Mailing Address:
ActivMedia Diffusion
129 Avenue de Genève, Centre Idem 74
74000 ANNECY
France

Response Time: We aim to respond to all inquiries within 5 business days.

For detailed information about cookies used by Kaptr.me, see below:

Cookies We Use

Essential Cookies (Always active, no consent required):

  • sessionid – Session management and authentication
  • csrf_token – Security and protection against cross-site attacks
  • preferences – User account preferences and settings

Analytics Cookies (Requires consent):

  • _ga, _gat, _gid – Google Analytics for understanding usage patterns
  • Data retention: 14 months

Advertising Cookies (Requires consent):

  • _fbp – Meta Pixel for conversion tracking and remarketing
  • IDE, ANID – Google Ads for targeted advertising
  • Data retention: 13 months

How to Manage Cookies

Note: Disabling essential cookies may prevent the Service from functioning properly. Non-essential cookies can be disabled without affecting core functionality.

This Privacy Policy and our data processing practices comply with:

  • GDPR (General Data Protection Regulation) – EU Regulation 2016/679
  • RGPD – The French implementation of GDPR
  • French Data Protection Law – Law No. 78-17 of January 6, 1978 (as amended)
  • ePrivacy Directive – Regarding cookies and electronic marketing
  • Consumer Protection Code – French legal requirements

18. Acknowledgment

By using Kaptr.me, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree to this policy, please discontinue use of Kaptr.me immediately.

Effective Date: December 3, 2025

This Privacy Policy is designed to be transparent and compliant with GDPR requirements. If you have questions or believe we are not complying with this policy or applicable privacy laws, please contact us at contact@kaptr.me.